Service Management
Service Manager Editions is a highly configurable “off the shelf” product for organisations of every size. The underlying philosophy of Service Manager Editions is to provide a range of truly scalable, web-enabled solutions for businesses through to larger organisations.
Trading Edition
An entry-level product for 5 concurrent users with a choice of modules. Trading includes the Microsoft Desktop Engine (MSDE).
Business Edition
Builds on the above functionality with additional modules for a larger system requiring additional users. Uses Microsoft SQL server.
Enterprise Edition
Encompasses a full development tool kit to enable internal system customisation.
Service Manager Editions .NET
This can be operated securely from anywhere in the world via a web browser. It enables engineers to view and input call data in a secure environment when working on site. Service Manager Editions .NET is available across the whole range of Service Manager Editions solutions, offering web based access to businesses of all sizes.