Data-Driven Workflow

Data-driven Workflow is fundamental to the acceleration of company performance and the development of a sustainable competitive advantage. Yet, to date, business software applications have remained static and reliant on the employee to identify data changes and complete subsequent business activities.

The problems caused by traditional approaches to workflow are also exacerbated by the number of people and departments that business processes can cross and, therefore, the requirement for intelligent Data-Driven Workflow functionality is high on the IT agenda.

Through TaskCentre, organisations are able to add Data-Driven Workflow capabilities to all of their existing software applications, which immediately increases productivity, erradicates administrative waste and enhances stakeholder relationships.

Illustrations of how TaskCentre’s Data-Driven Workflow capabilities has been used include:

• Event-driven marketing campaigns
• Data-driven order creation and confirmations
• Real-time identification and setting of client servicing activities
• Intelligent routing of help desk enquires to relavent departments
• Allocation and monitoring of compliance tasks